Unlocking my Rogers Samsung Galaxy Note SGH i717 proved to be a daunting task and it did not have to be. I received 20 pages of information with “How to enter unlock code” for several dozen Samsung models, none of which was my own and much of which was repetitive, from GSMlibery where I paid for and from whom I received my unlock code. A word of warning, GSMlibery, as I suspect others as well, will start by asking a low amount for the code but then, after saying they could not find it, will give you the option to upgrade (more money) for them to search a larger database, or cancel. I think that knowing that would have made me think twice about using them, but ultimately I would have to use someone. I will probable use them again now that I am thoroughly informed. They are extremely polite, even after I got frustrated with them.
Online Chat for Faster Response
I used their online chat in order to get the fastest response; however, their instructions on unlocking my Rogers Samsung Galaxy Note SGH i717 were inaccurate/incomplete/unclear. They could not tell me how to successfully unlock my phone without a SIM card. Their instructions simply did not work and I was not about to try every method on the 20 pages of information sent to me at the risk of bricking my phone. I also tried their email support thinking I might get someone who could read my actual request. They simply gave me the same information I got from the online chat. And it was only after I figured it out on my own, by using some of the instructions, with a clearer understanding of the wording that should have been used, that my email was considered for escalation to a senior agent. I basically came up with the correct wording for the instructions on unlocking my Rogers Samsung Galaxy Note SGH i717. I did, however, need a SIM card to do it.
I was very patient with the online chat, at least until the end. I had to repeat my request several times. <<I need clear instructions for unlocking my Rogers Samsung Galaxy Note SGH i717 without a SIM card>> (I am paraphrasing because I don’t remember the exact phrasing I used). I even tried to emphasize WITHOUT until they came around but with no results (their solution included the original SIM card).
Here are the steps I took and the information I got that actually helped in unlocking my Rogers Samsung Galaxy Note SGH i717:
Unlocking my Rogers Samsung Galaxy Note SGH i717
In my case, the first thing I needed to resolve was the SIM card. They instructed me to use the original SIM card, however; the original SIM card, in my case, is no longer active on the network. A more clear and accurate phrasing should have been: Use the “original active SIM card” or “another SIM card that is Active on the network”. I’d like to emphasize that this still did not solve the problem in the case where a SIM card is not used (unlocking WITHOUT a SIM card).
Next, using the instructions I got from the online chat and tweaking them from what I got from others on Youtube, I entered the following sequence of number on my phone keypad.
Now unlocking my Rogers Samsung Galaxy Note SGH i717 is a snap.
This should prompt you to enter the Network lock code:
Enter your code and click on the button. At this point, in my case, it said something like “Unlock Successful”
Now that unlocking my Rogers Samsung Galaxy Note SGH i717 has succeeded, I’m waiting for the most opportune time to switch carriers and not have to sign a contract since I will be using my own phone.
One last note, my carrier was Rogers Canada, just to be precise.