My review on Vulkano Flow really started when I got fed up looking for answers to the problems that some people are having with the free Vulkano Flow app which does not work. In a nut shell Monsoon Support suggestion is basically to pay some more money and take your chances, as my email correspondence with Monsoon Support reveals. If I wanted to gamble I would go to Las Vegas or Atlantic City. Fortunately, I am not a gambler. I prefer to get what I paid for and the Vulkano Flow, while not quite what I expected, costing me roughly 100CAD plus shipping and tax, has disappointed me but I am at least putting it to use with my Laptop.